You can report a repair by:
- Registering for an online account and reporting through our portal
- Calling us on our freephone numbers, 0800 027 0667 for Mosscare customers and 0800 027 9598 for Mossbank customers
- Emailing us at firstname.lastname@example.org
- Carrbrook residents can report repairs by calling 01457 838 195
If you have an emergency repair needed please call us so we can get all the details we need. We have an out of hours service on the repairs lines.
For a gas leak call 0800 111 999
If you have no electricity call 0800 195 4141
For a water leak call 0845 746 2200
Responsibility for repairs
If you have a communal area make sure report repairs there too. These might include broken lights or blocked drains. You can report these in the same way as a normal repair.