Feedback and complaints

We want to make sure that we're providing the best service for our customers. If you have comments, compliments or a complaint please call us or let us know using the form below. 

If you would like to know more about how we deal with complaints please read our Complaints Procedure here.

If your complaint falls within the jurisdiction of the Financial Ombudsman Service and is not resolved by our own procedure, you may be entitled to refer it to the Financial Ombudsman Service. Please see their website at:, or phone 0800 023 4 567

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