Annual Gas Servicing and Safety Check Programme
The annual gas safety checks and service will help to ensure that your heating system is running efficiently and cost effectively and that your appliances are safe to use. From the many services we provide to our residents this can be considered the most important for your personal safety and well being.
It is important to note that under the Gas Safety Regulations Act 1998 and your tenancy agreement, you have a legal obligation to allow reasonable access to carry out the necessary annual gas service check.
If you fail to allow access we have no alternative than to take legal action against you, the costs of which run to over £1500 and will be charged against you and recovered. The repeated costs to Mosscare of trying to gain access with letters and actions cost us a substantial amount of money that we [and I am sure you will agree] would prefer to invest in your homes and the neighbourhoods.
We will write to all households, informing them of when our gas service engineers will be in your area. We would appreciate your full co-operation in allowing access so that the programme runs smoothly and efficiently, with minimal disruption to you.
If you see any of our yellow warning stickers on your neighbour’s property please help and ask them to call us and save the waste of money and resources and more importantly the risk to themselves.
If you have any questions or queries please do not hesitate to contact a member of Mossbank staff.
Keeping you safe and delivering our service to meet your needs is our aim. Your help is appreciated.
Gas Servicing: 0800 027 9771
Repairs: 0800 027 0667
E Mail: gas.team@mosscare.org.uk
If you smell gas at any time ring: 0800 111 999 [Transco Emergency]
